Your Privacy Matters: This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. We are committed to protecting your privacy and ensuring the security of your personal data.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Professional qualifications and certifications
- Business information and service descriptions
- Profile photos and professional images
- Location information (country, state, city)
- Communication preferences
1.2 Automatically Collected Information
When you use our platform, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our platform services
- Create and manage your professional profile
- Facilitate connections between practitioners and clients
- Send you important updates about our services
- Improve our platform and develop new features
- Ensure platform security and prevent fraud
- Comply with legal obligations
3. Information Sharing and Disclosure
3.1 Public Profile Information
Your professional profile information (name, qualifications, services, location) may be visible to other users and the public to facilitate networking and client connections.
3.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, including:
- Cloud hosting services
- Email communication services
- Analytics and performance monitoring tools
- Payment processing services
3.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Enforce our Terms and Conditions
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Staff training on data protection practices
- Incident response procedures
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our platform and services
When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal data
- Object to certain processing activities
- Data portability (receive a copy of your data)
6.2 Communication Preferences
You can control how we communicate with you by:
- Updating your email preferences in your account settings
- Unsubscribing from marketing emails
- Contacting us directly with your preferences
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and features
- Ensure platform security
You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.
8. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our platform
- Sending you an email notification
- Displaying a prominent notice on our platform
Your continued use of our platform after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@holistictherapytribe.com
- Phone: [Your Phone Number]
- Address: [Your Business Address]
13. Data Protection Officer
For privacy-related concerns or to exercise your data protection rights, you can contact our Data Protection Officer at:
- Email: dpo@holistictherapytribe.com
- Subject Line: "Data Protection Inquiry"
Last updated: November 15, 2025